Counseling is accessible in a few different ways. To request counseling services:

• Visit the Counseling Support Services office, Monday–Friday, 8:30 a.m.–4:30 p.m. at 3317 W. Foster Ave.
• Phone (773) 244-4897
• Make an appointment on the student health portal

Counseling services are free of charge (it’s included in your tuition).

Counseling is confidential. A student would need to give written permission for any information about attending counseling or the content of sessions to be released to anyone, including parents, roommates, or professors. However, there are situations that are exceptions, including if your counselor determines that you are a probable threat to yourself or someone else. In this instance, the counselor is obligated to share this information with any person(s) who may be able to ensure your safety or that of another person.

Counseling services does not have a waiting list. We are able to accommodate most students’ request for services. If we are unable to accommodate you, we may refer you to off campus services to best meet your needs.

Counseling services are for students with or without a mental health diagnosis. Students come to counseling for support in managing a variety of concerns that may or may not involve a mental health diagnosis.

Counseling Support Services follows a short-term, goal-oriented counseling model. On average, students at North Park utilize about 8 sessions of counseling, however some students need fewer, and some students need more services than the average. Counseling is individualized and collaborative in nature. If a student is in need of long-term counseling, more intensive services, or services outside of the scope of staff expertise, the student will be assisted to locate services in the community.

Full-time and degree-seeking part-time undergraduate, graduate, seminary, and School of Professional Studies students are eligible for counseling services on campus. Part-time non-degree-seeking students are eligible for Case Management services which includes linkage and referral to off-campus support.